General Terms and Conditions
Effective Date: Jan. 1st 2025
Last Updated: May. 15th 2025
Welcome to TAZAWWAD, Inc. These General Terms and Conditions ("Terms") govern your access to and use of our website https://tazawwad.com and mobile application Tazawwad App (collectively, the "Platform"). Please read these Terms carefully before using our services.
By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree, please do not use the Platform.
1. Eligibility
By using this Platform, you represent that you are at least 18 years of age or the age of majority in your jurisdiction. If you are accessing the Platform on behalf of a business or organization, you warrant that you have the authority to bind that entity to these Terms.
2. Account Registration
To make purchases or access certain features, you may be required to create an account. You agree to:
- Provide accurate and complete information
- Keep your login credentials secure
- Notify us immediately of any unauthorized use of your account
We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.
3. Orders and Payments
When placing an order, you agree to:
- Provide current, complete, and accurate purchase and billing information
- Authorize us (or our third-party payment processors) to charge your selected payment method
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason.
Prices and product descriptions are subject to change without notice.
4. Shipping, Returns, and Refunds
Shipping, return, and refund policies are governed by our Return, Exchange and Refund Policy, which is incorporated into these Terms by reference. Please review it carefullyReturn and Exchange Policy
5. User Conduct
You agree not to:
- Use the Platform for any unlawful purpose
- Attempt to gain unauthorized access to any part of the Platform
- Upload or transmit any viruses, malware, or harmful code
- Engage in fraudulent, misleading, or abusive behavior
We reserve the right to take legal action or suspend access if these terms are violated.
6. Intellectual Property
All content on the Platform — including logos, text, graphics, images, and software — is the property of TAZAWWAD or its licensors and is protected by copyright, trademark, and other applicable laws. You may not reproduce, distribute, or create derivative works without our express written permission.
7. Disclaimer of Warranties
We provide the Platform "as is" and "as available" without any warranties of any kind, whether express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that the Platform will be secure, uninterrupted, or error-free.
8. Limitation of Liability
To the fullest extent permitted by law, TAZAWWAD shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or related to your use of the Platform or purchase of products, even if we have been advised of the possibility of such damages.
9. Indemnification
You agree to indemnify, defend, and hold harmless TAZAWWAD, its affiliates, and employees from any claims, losses, liabilities, damages, costs, or expenses (including attorney’s fees) arising from:
- Your use of the Platform
- Your violation of these Terms
- Your violation of any third-party rights
10. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of United Arab Emirates. Any disputes shall be exclusively submitted to the competent courts in that jurisdiction.
11. Changes to These Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the Platform. Continued use after changes are posted constitutes your acceptance.
12. Contact Us
For questions or concerns about these Terms, please contact us:
Email: legal@tazawwad.com